Your personal data is a trust we take seriously. This document clearly explains how JejuSlot collects, uses, stores, and protects your information as a registered Malaysian player.
JejuSlot ("we", "the platform", or "JejuSlot") is fully committed to protecting the privacy and data security of all our users and members. This Privacy Policy has been drafted in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA) and international best practices in data management.
As an online entertainment platform serving Malaysian players, JejuSlot processes various types of personal information in the course of delivering our services. We understand that your trust is our most valuable asset, and we take our responsibility to safeguard your data extremely seriously.
This Privacy Policy applies to all information collected through the JejuSlot website, mobile applications, customer support services, and any other interactions you have with our platform. It does not apply to third-party websites or services that may be linked from our platform.
JejuSlot collects various categories of personal data depending on how you interact with our platform. Below is a detailed summary:
| Data Category | Sample Information | Mandatory? |
|---|---|---|
| Identity Information | Full name, date of birth, MyKad/passport number, nationality | Yes – KYC |
| Contact Information | Malaysian mobile number, email address, residential address | Yes – Register |
| Financial Information | EWallet account numbers (Touch 'n Go, GrabPay, DuitNow), deposit/withdrawal records | Yes – Transaction |
| Platform Usage Data | Game history, session duration, favourite games, betting records | Automatic |
| Technical Data | IP address, device type, web browser, operating system, access logs | Automatic |
| Communication Data | LiveChat transcripts, support emails, call recordings (where applicable) | Voluntary |
| Preferences & Settings | Deposit limits set, language preference, notifications enabled/disabled | Voluntary |
We only collect data that is strictly necessary to provide JejuSlot services. We do not collect information that is excessive or irrelevant to the operation of the platform.
You provide information to us when registering a new JejuSlot account, completing the identity verification (KYC) process, making deposits or withdrawals via Malaysian eWallets or FPX, contacting our customer support team via LiveChat, WhatsApp, or email, and updating your profile or account settings.
When you use the JejuSlot platform, our systems automatically record technical information such as your IP address, device and browser details, pages visited and time spent, games played along with betting records, and any errors or technical issues you encounter. This information is used to ensure the platform runs smoothly and to detect any suspicious activity.
In certain cases, JejuSlot may receive information about you from legitimate external sources, such as third-party identity verification service providers during the KYC process, payment service providers including Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, and DuitNow for transaction verification, and fraud prevention agencies to ensure platform security.
JejuSlot uses your personal data solely for the following purposes, and nothing beyond:
JejuSlot does not sell or commercialise your personal data. However, we may share your data with selected third parties in the following circumstances:
We work with trusted third parties to support JejuSlot's platform operations, including payment service providers (Malaysian eWallet providers and banks for FPX processing), Live Casino game providers (Evolution Gaming, Pragmatic Play Live, SA Gaming, and others), technical infrastructure and server hosting providers, and platform analytics services used in anonymised mode. All third parties are bound by strict data protection agreements and are only permitted to process your data for agreed purposes.
JejuSlot will disclose your personal data to the relevant authorities when required by law or court order, for the purposes of criminal or fraud investigations, or to fulfil anti-money laundering reporting obligations.
Your personal data is stored on secure servers protected by multiple layers of physical and digital safeguards. JejuSlot operates on enterprise-grade cloud computing infrastructure with 24/7 physical security, multi-layered access controls, and continuous monitoring.
JejuSlot implements a range of technical security measures to protect your data, including:
JejuSlot retains your personal data for as long as your account is active or as needed to provide our services. Following account closure, we retain certain data for the period required by Malaysian law (typically 7 years for financial records) before it is securely deleted.
JejuSlot uses cookies and similar tracking technologies to enhance your experience on our platform. The following are the types of cookies we use:
You can manage or disable non-essential cookies through your web browser settings. Please note, however, that disabling certain cookies may affect the functionality of some parts of the JejuSlot platform.
As a registered JejuSlot player, you have the following rights regarding your personal data under Malaysian data protection law:
You have the right to request and receive a copy of all personal data we hold about you. Requests will be processed within 21 business days.
If any of your personal data is inaccurate or out of date, you have the right to request an immediate correction or update via your profile settings or JejuSlot customer support.
In certain circumstances, you may request the deletion of your personal data. However, this may not be possible in full if we remain legally obligated to retain it.
You may object to the processing of your personal data for specific purposes, including direct marketing, if you no longer wish to receive promotional communications from JejuSlot.
You have the right to receive your personal data in a machine-readable format and, under certain circumstances, to request that it be transferred to another service provider.
In certain circumstances, you may request that we temporarily restrict the processing of your personal data while an issue is being investigated or resolved.
The JejuSlot platform is strictly for individuals aged 18 and above. We do not knowingly collect or process personal data from anyone under 18. Should we become aware that a minor's personal data has been collected inadvertently, we will take immediate steps to delete that data and close the associated account.
If you are a parent or guardian who believes your child has registered a JejuSlot account, please contact us immediately at support@jejuslot.ws so we can take the necessary action without delay.
JejuSlot reserves the right to update or modify this Privacy Policy at any time as required. Changes may arise due to updates in Malaysian data protection law, changes in how we handle data, the addition of new services on the JejuSlot platform, or recommendations from relevant regulatory bodies.
When material changes are made to this Privacy Policy, we will notify you via email to your registered address, in-platform notifications on JejuSlot, and/or a prominent notice on our homepage. The "Last Updated" date at the top of this document will always reflect the date of the most recent changes.
If you have any questions, concerns, or complaints regarding JejuSlot's Privacy Policy or how we handle your personal data, please do not hesitate to reach out to us:
You may also visit the FAQ us for answers to our most frequently asked privacy questions. For information on how we protect your funds, please refer to our Terms & Conditions us.
The data protection standards we uphold to maintain the trust of Malaysian players
All communications between your device and JejuSlot's servers are protected with 256-bit SSL encryption – the same standard used by leading Malaysian banks such as Maybank and CIMB.
JejuSlot has never and will never sell, rent, or commercialise your personal data to advertisers, marketing companies, or any third party for their own benefit.
Your personal data is accessible only to JejuSlot staff with a legitimate business need. All access is logged and periodically audited to ensure there is no misuse.
JejuSlot undergoes regular independent data security audits conducted by certified cybersecurity experts to ensure our data protection systems remain current and effective.
All data handling practices at JejuSlot comply with Malaysia's Personal Data Protection Act 2010 (PDPA). We adhere to the guidelines set by the Personal Data Protection Commissioner of Malaysia.
In the event of any security incident involving your personal data, JejuSlot is committed to notifying you within 72 hours, in line with data protection industry best practices.
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